TO ALL PERSONS SEARCHING ATHLETIC QUEST® WEBSITE and USING ATHLETIC QUEST® PRODUCTS:
PRIVACY NOTICE: This privacy notice discloses the privacy practices for www.ATHLETICQUEST.net. This privacy notice applies solely to information collected by this web site. AQ® is the sole owners of the information collected on this site. AQ® only has access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
firstname.lastname@example.org (801) 253-3360
NOTICE: AQ® will collect, store and share data of student athletes to improve opportunities to be viewed by College Coaches. If a Client (student athlete and or guardians) registers with AQ® guardian personal data may also be securely stored on AQ® servers to service our clients. AQ® does not sell names to any other organizations or entities.
CHOICE: If at any time a customer chooses to have their name removed or not be contacted in the future, they may opt out at any time. Paid clients will be responsible to complete any payment terms of contracts they have signed before being removed from contact list.
ACCESS: a customer can see what data has been collected for any student athlete by accessing their Player Profile at any time. A paying client can contact AQ® offices directly at email@example.com or (800) 467-7885 to change any data that AQ® may have for them.
REGISTRATION: In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
REDRESS: Customers or clients can address grievances to firstname.lastname@example.org or write with details of grievances to ATHLETIC QUEST®, PO Box 95030, South Jordan, UT. 84095. All disputes will first be handled by correspondence, at which time a committee of coaches will review and reply to any grievances. Second, mediation may take place.
SHARING: We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. Further, AQ® uses an outside shipping company to ship orders, a credit card processing company to bill users for goods and services and a finance company to manage clients on monthly payment plans. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. We may from time to time partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
LINKS: AQ® contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
SURVEYS / CONTESTS: From time-to-time AQ® requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
ORDERS: We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
RETURNS / REFUND / CANCELLATION POLICY: ATHLETIC QUEST ® will allow return on any products that have not been opened or electronically accessed and used. If a product has been accessed or opened, no refund will be provided. In the event of a refund, shipping, handling or Credit Card fees will not be refundable. CANCELLATION of ORDERS is allowed minus the shipping and handling costs and credit card fees for processing. All cancellations must occur within 24 hours of order taking place. 100% replacement will be provided with verification of damaged products.
For any other questions or concerns, please contact AQ® at email@example.com or (801) 253-3360.